Privacy Policy – Glamour Ceylon

Effective Date: December 18, 2025

At Glamour Ceylon, accessible from https://glamourceylon.lk, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or make a purchase with us.

1. Information We Collect

When you browse our website or place an order, we may collect the following information to ensure a seamless and personalized shopping experience:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address

Order Information

  • Products purchased
  • Order history and transaction details

Device & Usage Information

  • IP address
  • Browser type and device details
  • Website interaction data collected through cookies

2. How We Use Your Information

We use your information strictly to enhance your experience and deliver our services effectively:

  • To process, confirm, and deliver your orders
  • To send order confirmations and delivery tracking updates via SMS, Email, or WhatsApp
  • To respond to customer service inquiries and support requests
  • To send exclusive offers, promotions, or newsletters only if you have opted in
  • To prevent fraud, unauthorized transactions, and misuse of our platform

3. Data Protection & Secure Payments

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse.

Payments

  • Glamour Ceylon does not store credit or debit card details on our servers
  • All online payments are processed securely through trusted third-party payment gateways

Bank Transfers

For manual bank transfers, payment confirmation details are used solely for order verification purposes.

4. Discreet Shipping & Customer Privacy

We respect your privacy at every stage of your shopping journey.

  • Sensitive or personal items are shipped in plain, unbranded packaging
  • No product names or order details are visible on the exterior of the package
  • Your purchase remains completely confidential during delivery

5. Third-Party Information Sharing

Glamour Ceylon does not sell, rent, or trade your personal data. Information is shared only when necessary with trusted parties:

Delivery Partners

We share essential delivery details (name, address, phone number) with:

  • TransExpress
  • Koombiyo Delivery
  • Sri Lanka Post

Legal Requirements

We may disclose information if required to comply with Sri Lankan laws, regulations, or lawful requests from authorities.

6. Cookies

We use cookies to:

  • Remember user preferences
  • Improve website functionality and performance
  • Provide a more personalized browsing experience

You may disable cookies through your browser settings, though some site features may not function optimally.

7. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request corrections to inaccurate or incomplete information
  • Request removal of your details from our marketing communications

To exercise these rights, please contact us using the details below.

8. Consent

By accessing or using the Glamour Ceylon website, you consent to this Privacy Policy and agree to its terms.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

📞 WhatsApp / Call: 075 555 5555
✉️ Email: shop@glamourceylon.lk