Returns & Refunds
Glamour Ceylon
Transparent policies designed to protect both our customers and product hygiene.
Eligibility for Returns
Damaged / Defective Items
Products that arrive broken, leaked, or damaged during transit.
Incorrect Product
If you receive a product different from what you ordered.
Expired Products
In the rare event that a product is delivered past its expiry date.
Condition for Return
To qualify for a return:
The item must be unopened, unused, and
In its original packaging with all seals intact.
Without a valid unboxing video, Glamour Ceylon reserves the right to decline return or refund requests.
Non-Returnable Items
Due to hygiene and safety concerns, we do not accept returns or refunds for:
Products that have been opened or used
Items with broken or removed seals
“Change of mind” returns after dispatch
How to Initiate a Return
If your order meets the eligibility criteria, please contact us within 24 hours of receiving your package. Please include:
Your Order Number
The mandatory unboxing video
Refunds & Exchanges
Refunds will be processed via Bank Transfer
Processing time: 5–7 business days
Original shipping charges are non-refundable
Refunds & Exchanges
Refunds will be processed via Bank Transfer
Processing time: 5–7 business days
Original shipping charges are non-refundable
Need help with a return?
Our team is happy to assist.
